These Terms and Conditions govern your use of the FundMySchool.co.za website and platform ("FundMySchool", "we", "us", "our") and your participation in fundraising campaigns, purchases, contributions, donations and other services made available through the platform.
By accessing or using FundMySchool.co.za, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, you should not use the website or its services.
For purposes of these Terms and Conditions:
2.1 By using the Website, you confirm that you have read, understood and accepted these Terms and Conditions.
2.2 If you are using the Website on behalf of a school, organisation, company or other entity, you confirm that you have the authority to bind that entity to these Terms and Conditions.
2.3 FundMySchool reserves the right to amend these Terms and Conditions from time to time.
2.4 Changes will become effective when published on the Website unless a different effective date is stated.
2.5 Your continued use of the Website after changes have been published constitutes acceptance of the amended Terms and Conditions.
3.1 FundMySchool provides an online platform designed to assist schools and organisations with fundraising activities.
3.2 FundMySchool may provide functionality including:
3.3 FundMySchool may modify, suspend, replace or discontinue any part of the Platform at any time.
3.4 We do not guarantee that the Website will always be available, uninterrupted or error-free.
3.5 The Website may occasionally be unavailable due to maintenance, upgrades, technical failures, hosting problems, telecommunications failures or circumstances outside our reasonable control.
4.1 Schools and Campaign Organisers may be required to provide information to register and operate a Campaign.
4.2 All information supplied to FundMySchool must be accurate, complete and current.
4.3 FundMySchool reserves the right to verify information supplied by a School or Campaign Organiser.
4.4 We may refuse, suspend or terminate a Campaign where we reasonably believe that:
4.5 Campaign Organisers are responsible for ensuring that they have the necessary authority from the relevant school or organisation to operate a Campaign.
5.1 Campaign Organisers are responsible for the accuracy of information published on their Campaign pages.
5.2 Campaign information may include descriptions, fundraising targets, images, videos, names and other information.
5.3 FundMySchool does not necessarily verify or endorse every statement made by a Campaign Organiser.
5.4 Contributors should exercise their own judgement before making a Contribution.
5.5 FundMySchool reserves the right to remove or amend Campaign content that:
6.1 Contributions may be made using the payment methods made available on the Website.
6.2 Payments are processed through third-party payment service providers.
6.3 FundMySchool does not store complete payment card details unless expressly stated otherwise and permitted by applicable law.
6.4 By making a Contribution, you authorise the applicable payment provider to process the payment amount selected by you.
6.5 Once a payment has been successfully processed, the Contributor will receive confirmation where the Platform supports such notification.
6.6 A payment is considered successful only once confirmation has been received from the applicable payment processor.
6.7 FundMySchool is not responsible for payment failures caused by:
7.1 FundMySchool may charge platform fees, transaction fees, payment processing fees or other charges.
7.2 Any applicable fees will be disclosed to the User before completion of the relevant transaction where reasonably practicable.
7.3 Depending on the Campaign and configuration of the Platform, fees may be:
7.4 Third-party payment processors may charge additional fees. Such fees may be governed by the relevant payment provider's terms.
8.1 Contributions made to a fundraising Campaign are generally treated as voluntary Contributions and are not automatically refundable.
8.2 A Contributor may request a refund where:
8.3 Refund requests must be submitted as soon as reasonably possible and should include:
8.4 FundMySchool may request additional information reasonably required to investigate a refund request.
8.5 Where a refund is approved, the refund will normally be processed using the original payment method where technically possible.
8.6 Refunds may take several business days to reflect in the Contributor's account depending on the relevant bank or payment provider.
8.7 Where a Contribution has already been transferred to a School or Campaign beneficiary, FundMySchool may need to coordinate the refund with the relevant beneficiary before the refund can be completed.
8.8 Nothing in this Refund Policy limits any rights that a consumer may have under applicable South African law.
9.1 Cancellation by a Contributor
A Contributor may request cancellation of a Contribution before the payment has been processed or settled where technically possible.
Once a payment has been successfully processed, cancellation may not always be possible.
Where cancellation is not possible, the Contributor may submit a refund request in accordance with Section 8.
9.2 Cancellation of a Campaign
A School or Campaign Organiser may request that a Campaign be closed or cancelled.
FundMySchool reserves the right to suspend or terminate a Campaign where required for legal, security, fraud prevention, compliance or operational reasons.
9.3 Effect of Campaign Cancellation
Cancellation or closure of a Campaign does not automatically reverse Contributions already received.
Any remaining funds will be dealt with in accordance with the applicable arrangements between FundMySchool and the relevant School or Campaign Organiser, subject to applicable law.
10.1 FundMySchool is primarily a digital fundraising platform.
10.2 Where a Campaign involves a physical product, ticket, item or other deliverable, the applicable Campaign page or transaction process should specify the relevant delivery arrangements where possible.
10.3 Delivery may be handled by:
10.4 Unless expressly stated otherwise, FundMySchool does not guarantee delivery times for physical products supplied by a School, Campaign Organiser or third-party supplier.
10.5 Delivery delays caused by courier services, postal services, suppliers, weather, strikes, customs, incorrect addresses or other circumstances outside FundMySchool's reasonable control are not considered a failure by FundMySchool to deliver.
10.6 Users are responsible for providing accurate delivery information where delivery is applicable.
10.7 Additional delivery charges may apply and will be disclosed before completion of the applicable transaction where reasonably practicable.
11.1 Certain services provided through FundMySchool are digital and may be available immediately after registration, payment or activation.
11.2 Due to the nature of digital services, certain purchases may not be refundable once the service has been activated or used, subject to applicable consumer protection legislation.
12.1 Users must immediately notify FundMySchool if they suspect that a transaction has been made without their authorisation.
12.2 FundMySchool may investigate transactions that appear suspicious, fraudulent or unusual.
12.3 We may suspend or delay transactions while conducting fraud or security checks.
12.4 We may request additional verification information where reasonably necessary.
12.5 Where fraud is suspected, FundMySchool may report the matter to the relevant payment provider, financial institution or law-enforcement authority.
13.1 Certain features may require the creation of a User account.
13.2 Users are responsible for maintaining the confidentiality of their login credentials.
13.3 Users must not share their passwords or permit unauthorised persons to access their accounts.
13.4 Users are responsible for all activities conducted through their accounts unless they can demonstrate that the activity occurred through no fault or negligence on their part.
13.5 FundMySchool may suspend an account where we reasonably believe that the account has been compromised or is being used improperly.
Users must not use the Website to:
15.1 All Website software, branding, logos, designs, layouts, graphics, text and other intellectual property belonging to FundMySchool remain the property of FundMySchool or its licensors.
15.2 Users may not reproduce, modify, distribute, sell or commercially exploit FundMySchool intellectual property without prior written permission.
15.3 Campaign Organisers retain ownership of content they upload to the Platform, subject to the rights granted to FundMySchool under these Terms.
15.4 By uploading content, the Campaign Organiser grants FundMySchool a non-exclusive, royalty-free licence to host, display, reproduce and use that content for the purpose of providing, operating and promoting the relevant Campaign and Platform.
15.5 Campaign Organisers must ensure that they have the necessary rights and permissions to upload and use photographs, logos, names, trademarks and other content.
16.1 FundMySchool may collect and process personal information required to operate the Platform and provide its services.
16.2 Personal information may include:
16.3 Personal information will be processed in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act 4 of 2013 ("POPIA"), where applicable.
16.4 Users should refer to the FundMySchool Privacy Policy for further information regarding the collection, use, storage and disclosure of personal information.
17.1 FundMySchool may integrate with third-party services including payment providers, email providers, hosting providers, analytics services and other technology providers.
17.2 Third-party services may be subject to their own terms and privacy policies.
17.3 FundMySchool is not responsible for the independent actions, availability, policies or failures of third-party service providers, except where required by applicable law.
18.1 FundMySchool will take reasonable steps to provide a reliable and secure Platform.
18.2 However, the Website and Platform are provided subject to availability.
18.3 We do not guarantee that:
18.4 FundMySchool does not guarantee the conduct, legitimacy or performance of every Campaign Organiser or School.
18.5 Contributors should make their own assessment before making a Contribution.
19.1 To the maximum extent permitted by applicable law, FundMySchool will not be liable for indirect, incidental, special or consequential losses arising from the use of the Website or Platform.
19.2 Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by South African law.
19.3 Nothing in these Terms and Conditions is intended to exclude or limit any consumer rights that cannot lawfully be excluded or limited.
20.1 To the extent permitted by law, a User agrees to indemnify and hold FundMySchool, its owners, employees, contractors and service providers harmless against claims, losses, damages, costs and expenses arising from:
20.2 This clause does not apply to the extent that the relevant loss was caused by FundMySchool's own unlawful conduct, negligence or other conduct for which liability cannot legally be excluded.
21.1 FundMySchool may suspend or terminate access to the Website or an account where reasonably necessary, including where:
21.2 Where appropriate, FundMySchool may provide notice before termination.
21.3 Termination does not affect rights or obligations that arose before termination.
22.1 FundMySchool may introduce new features, modify existing functionality or discontinue features.
22.2 Where material changes affect existing paid services or contractual obligations, FundMySchool will take reasonable steps to communicate those changes.
23.1 Users should first attempt to resolve complaints directly with FundMySchool.
23.2 Complaints should be submitted using the contact details published on the Website.
23.3 FundMySchool will endeavour to acknowledge and investigate complaints within a reasonable period.
23.4 Where a dispute cannot be resolved directly, either party may pursue any remedy available under applicable South African law.
23.5 Nothing in this clause prevents a consumer from exercising any statutory rights or remedies available under South African legislation.
24.1 These Terms and Conditions are governed by the laws of the Republic of South Africa.
24.2 Subject to any mandatory consumer rights and jurisdictional requirements under applicable law, disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of South Africa.
25.1 By using the Website, you consent to receiving electronic communications relating to your account, Campaigns, Contributions, transactions and Platform services.
25.2 Electronic records and communications may be used as evidence of transactions and communications, subject to applicable law.
25.3 Users should ensure that their registered email address and contact information remain accurate.
26.1 FundMySchool will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
26.2 Such circumstances may include:
27.1 If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision will be severed to the extent necessary and the remaining provisions will continue to apply.
28.1 These Terms and Conditions, together with the Fund My School Privacy Policy and any other policies expressly incorporated into them, constitute the agreement governing use of the Platform.
28.2 Where a specific Campaign has additional terms, those terms may also apply to that Campaign.
For questions, complaints, refund requests or other enquiries relating to Fund My School, please contact:
Website: https://fundmyschool.co.za
Email: andrew@fundmyschool.co.za
Telephone: +27 (0) 10 822 2890
Physical Address: 3 Uranus Street, Atlasville, Boksburg, 1459
Nothing contained in these Terms and Conditions is intended to:
Where any provision of these Terms and Conditions conflicts with a mandatory provision of applicable law, the mandatory legal provision will prevail to the extent of the conflict.
By using FundMySchool.co.za, creating a Campaign, registering an account, making a Contribution or otherwise using the Platform, you acknowledge that you have read and accepted these Terms and Conditions.